1. Data controller
ROBI-AI is operated by Shimon Fogelson, based in Netanya, 4236611, Israel. For privacy questions or personal data requests, contact support@robbi-ai.com.
2. Data we collect
Depending on how you use ROBI-AI, we may collect account details, contact information, payment-related metadata, device and browser information, usage events, uploaded materials, interview responses, transcripts, and audio recordings used to deliver the service.
3. How we use data
We use personal data to provide interview practice features, personalize question flows, generate feedback, maintain account access, process subscriptions, prevent abuse, improve performance, comply with legal obligations, and communicate service-related updates.
4. Audio, transcripts, and uploaded materials
If you choose to use voice features or upload materials, we process those inputs to run mock interviews, generate transcripts, produce coaching feedback, and support the features you request. We do not sell your personal data.
5. Cookies and analytics
We may use cookies or similar technologies to keep you signed in, remember preferences, understand product usage, measure performance, and help protect the service. You can control certain browser-side technologies through your browser settings, subject to feature limitations.
6. Sharing with service providers
We may share data with vendors that help us operate the service, such as hosting providers, analytics providers, payment processors, customer support tools, fraud prevention tools, or AI infrastructure providers. They may process data only on our behalf and under appropriate contractual or legal safeguards.
7. International processing
Your data may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border data transfers and take reasonable steps to protect personal data during processing.
8. Retention
We keep personal data only as long as reasonably necessary for the purposes described in this policy, including delivering the service, resolving disputes, enforcing agreements, maintaining security, and meeting legal or accounting obligations.
9. Your choices and rights
Subject to applicable law, you may have rights to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent where processing is based on consent. We may need to verify your identity before completing certain requests.
10. Security
We use reasonable technical and organizational measures to protect personal data. No system is completely secure, so we cannot guarantee absolute security.
11. Children's privacy
ROBI-AI is not directed to children and should not be used by anyone who is not legally able to consent to the service in their jurisdiction.
12. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page with a revised effective date.
13. Contact
For privacy questions or data requests, contact support@robbi-ai.com.